Trinity Consultings

If your organization is still utilizing standard telephone service, it may be time to consider switching over to better technology. Effective communication is an essential element of all successful business operations. A modern company also requires great flexibility in terms of its telecommunication capabilities, along with scalability and cost-effectiveness. Your organization could benefit from installing SIP Trunks Solutions as part of the upgrade process. What are SIP Trunks? SIPs (Session Initiation Protocol) utilize the Internet for the transmission of voice, video, and messaging services rather than relying upon traditional PSTN (Public Switched Telephone Network) telephone lines. Utilizing SIP Trunks, it removes the need for an organization to continue operating copper telephone lines and to maintain a physical connection to a PSTN. Instead, SIP trunks allow you to connect directly to the internet through either a Private Branch Exchange (PBX) or a Hosted PBX system, thus util...

The decision of which payment solution to use is very important for any company. The two most common choices are Stripe vs merchant account from a bank. Both of these options allow you to accept payments over the internet; however, they have quite different features, levels of control, and risk management characteristics. Because of these differences, each business needs to understand the difference between the two payment solutions and which one will best meet their needs. Stripe's Key Features Stripe is a complete payment service provider (PSP) that is built for convenience and is fast to set up. A major benefit of this payment solution is its ability to get businesses accepting payments quickly. Companies can be set up to accept credit cards almost immediately without having to go through the traditional underwriting process. Furthermore, Stripe provides you with multiple ways to accept payments, including credit cards, digital wallets, and international currencies, making it a...

With the increased demand for better services from customers, and increased customer service expectations come the greater demand for call center software to manage a high volume of calls with a high degree of customer satisfaction. The ability of call centre agents to produce at a high level of productivity and operational efficiency is critical to the success of any business in today’s marketplace. For this reason, the development of new call centre software applications to help automate processes, streamline operational workflows, and provide agents with the best tools possible to serve customers is becoming increasingly important and is greatly increasing agent productivity and efficiency throughout call centre operations. Centralized Call Management Call centre software integrates all customer interaction channels (voice calls, emails, chat, and sms) into one single, easy-to-use central management solution for agents to manage all types of customer communication from their deskto...

Applying for a PayPal High Risk Merchant account can be challenging if you have a business in a high-risk industry. These industries include, but are not limited to, online gaming, digital services, subscription-based models, travel, forex (Foreign Exchange) trading, and businesses. By preparing correctly and taking the right steps, you can greatly speed up the application process and decrease the chances of being denied. Understand Why PayPal Classifies Your Business as High Risk PayPal generally categorizes businesses as high risk based on various indicators. The major reasons PayPal will flag a business as high risk are: a high chargeback ratio, recurring billing, the number of international transactions, or regulatory issues. Before beginning the application process, it is important to know whether or not your business is high risk according to PayPal’s standards. It is also important for you to anticipate potential “red flags” when filling out your application based on your under...

A high-risk business is an entity engaged in a type of business or industry that is considered risky from an insurance or financial point of view. Examples of high-risk businesses are e-commerce shops, travel agencies, and nutraceutical manufacturers. The importance of finding the right partner from a payment processing standpoint for high-risk businesses cannot be overstated, as it directly impacts their success. The best high risk merchant account will allow a high risk business to accept payments and expand its customer base. If you are a high risk entrepreneur, where do you go to identify the most reputable merchant account providers available?  Understanding High Risk Merchant Accounts High-risk merchant accounts have characteristics that make them difficult to obtain because of the risks associated with these types of businesses. Payment processors will categorize a business as being high-risk based on certain criteria, such as having a high chargeback ratio, operating in a...

The growth of businesses on the Internet, accepting online payments, is an important part of that progression. While many businesses are treated in the same way by banks and payment processors, some types of business may be subjected to a significantly greater level of scrutiny by banks and payment processors because of the increased risk for payment fraud, higher chargeback rates, or heightened regulatory complexities associated with the industry in which they operate. For these types of businesses, having access to a high risk payment gateway is an imperative solution to enable the secure and reliable processing of payments. Defining the High Risk Payment Gateway A high-risk payment gateway has been designed specifically to help facilitate the payment processing for businesses classified by various banks and financial institutions as high-risk. High-risk payment gateways allow online merchants to take payment via credit cards, as well as through other digital modes of payment accept...